Shipping policy
International Shipping
We ship worldwide from Japan using Japan Post, SpeedPAK, and DHL. Available shipping methods and rates are shown at checkout based on your destination, package size, and weight.
Shipping Options
| Shipping Method | Estimated Delivery | Tracking |
|---|---|---|
| SpeedPAK Economy | Approx. 8 days | Included |
| International Air Packet | Approx. 7–14 days | Included |
| EMS Express | Approx. 3–7 days | Tracking & insurance |
| DHL Express | Approx. 3 days | Included |
| Surface Mail | Approx. 2–3 months | Tracking & insurance |
Delivery times are estimates and may vary by destination, customs processing, and local postal conditions. Not all shipping methods are available to every country.
Combined Shipping
We are happy to combine shipping on multiple items. Our store automatically calculates combined shipping at checkout, but because the antiques we sell vary widely in size and weight, the automatic rate isn't always accurate.
If you are ordering several items and the shipping rate looks unusually high, please contact us. We can review your order and see if a better shipping rate is available.
For large orders, we recommend contacting us with a list of the items you are interested in. We can calculate the most economical packing and shipping method and arrange a custom invoice.
Customs, Duties, Taxes & DDP Shipping
United States: Chidori Vintage covers U.S. import tariffs and duties. Customers are not charged separately for these import fees at checkout, and no additional tariff payment should be required upon delivery.
DDP destinations: We currently offer Delivered Duty Paid (DDP) shipping to Denmark, Estonia, Finland, France, Italy, Luxembourg, Malta, the Netherlands, Slovakia, Spain, and Sweden.
For orders shipped to these countries, applicable import duties and taxes are calculated and collected at checkout. These charges are then paid to the appropriate authorities through our shipping and customs partners. No additional import-duty or tax payment should be required when your order is delivered.
All other international destinations: Customs duties, import taxes, VAT, brokerage fees, and other import charges are the buyer’s responsibility unless checkout specifically states that duties and taxes are included. When applicable, the shipping carrier or local customs authority may contact you for payment before or upon delivery.
DDP availability may change as our shipping and customs providers expand or modify their supported destinations. The amount and payment method shown at checkout will apply to your order.
Handling Time
Our stated handling time is 3 business days, although we ship many orders sooner. Because we regularly travel to auctions, antique markets, and estate sales to source inventory, we can't always offer same-day shipping.
If you need an order urgently, please contact us before ordering or immediately after placing your order. We will do our best to ship it as quickly as possible.
Domestic Shipping Within Japan
For deliveries within Japan, we generally ship by Japan Post Yu-Pack. Delivery is often the next day depending on your location, and scheduled delivery times may be available.
We can also arrange chakubarai (着払い), where shipping charges are paid directly to the carrier upon delivery. Please contact us if you would like to use this option.