Shipping policy
International Shipping
We ship worldwide by Japan Post. Checkout options are available at checkout.
ITEMS UNDER 2 KG
- SpeedPak Economy (US customers only, tracking included)
- International Airpacket 7-14 days (tracking included)
- EMS express 3-5 days (tracking/insurance included)
- DHL Express 3 days (tracking included)
- Small Packet Parcel 14 days (No tracking, use at your own risk)
ITEMS OVER 2 KG
- EMS express 5-7 Days (tracking/insurance included)
- Postal Parcel SAL 3-6 weeks (tracking/insurance included)
- Surface Mail 2-3 months (tracking/insurance included)
- DHL Express 3 Days (tracking included)
Combined Shipping
We do combine shipping. Our store automatically combines shipping, but due to complex shipping rules, this is not always perfect. If you ordered many items and your rate looks high, send us an email at info@chidorivintage.com, and we will review and see if we can offer a better rate. For large orders, it is often beneficial to email us the list of products. Then we can send you a custom invoice with the perfect shipping rate.
Customs and Duties
Customs and duties are generally the responsibility of the buyer. You will be contacted by the shipping company to pay these before delivery. For US customers, we collect and remit tariffs at checkout.
Handling Time
We have a stated handling time of 3 business days. We try to get all orders out the same day, but because of our busy schedule of auctions and estate sales, this may be impossible. We will get your orders out as quickly as possible. If you have an urgent order, send us a message, and we will make sure it gets out ASAP.
Domestic Shipping (Japan)
For orders to Japan, we use Upack through Japan Post. Orders generally arrive the next day, and you can request a delivery time. We can also ship for free, and you can pay for shipping on delivery. This is available upon request.